How to Fix Instagram Crashing in 2024 (11 Methods)

Is the Instagram app causing you frustration lately, crashing unexpectedly and interrupting your scrolling? You’re not the only one facing this problem. As we move through 2024, users on both Android and iOS platforms have been experiencing crashes with the popular social media app. But don’t worry, you don’t have to let those crashes ruin your Instagram activities!

In this article, we’re going to explore some solutions with 11 Methods to Fix Instagram Crashing in 2024. Whether it’s disappearing stories or reels that aren’t getting enough likes, these proven techniques will help resolve those annoying issues. We’ll cover everything from identifying the common causes of these problems to adjusting your device settings for better performance.

Method 1: Common Causes of Instagram Crashing

So, you’re scrolling through your Instagram feed, enjoying the latest posts from your favorite accounts, when suddenly, the app crashes. This frustrating experience is not uncommon among Instagram users in 2024. But what are the typical causes behind these crashes?

Software Bugs

Let’s start with software bugs. These pesky little glitches can cause various problems, including unexpected crashes of your Instagram app. The developers often release updates to address these issues and enhance the overall performance of the app. So if you’re experiencing frequent crashes, it could be due to a software bug that needs fixing.

Compatibility Issues

But what if you’ve updated the app and it’s still crashing? The issue could be compatibility problems with your device’s hardware. For instance, your smartphone may not have enough processing power or memory to run the latest version of Instagram smoothly.

Problems with Specific Features

Another common cause of Instagram crashing involves specific features such as videos, stories, and reels. Have you noticed that your Instagram crashes whenever you try to play a video or view a story? It could be due to an issue with these features.

Here are some key points to remember:

• Software bugs can cause frequent crashes.
• Compatibility issues with device hardware may render the app unstable.
• Problems with Instagram videos, stories, and reels can lead to crashing.
• Regularly updating the app can resolve known crash issues and improve overall stability.

Last but not least, always download your Instagram app from official sources such as Google Play Store for Android users or iOS App Store for iPhone users. Third-party sources might offer outdated versions or modified apps that could make your Instagram experience less than ideal.

Method 2: Ensuring a Stable Internet Connection for Instagram

A shaky internet connection can wreak havoc on your Instagram experience. You might experience intermittent crashes, slow loading times, or even the dreaded ‘unable to refresh feed’ error. So, how do you ensure your device is always connected to a robust and stable internet connection?

Check Your Connection

First things first, check whether your device is indeed connected to the internet. If you’re in a location with weak WiFi signals or poor mobile data coverage, Instagram might struggle to load content or update its internal functionalities, leading to unexpected crashes.

Switch Between WiFi and Mobile Data

If you’re unable to load posts or stories while using WiFi, try switching to your mobile data connection. Conversely, if you’re experiencing issues while using mobile data, attempt connecting to a reliable WiFi network.

Restart Your Router

Sometimes, a simple reboot of your router can resolve connectivity issues. Turn off your router, wait for a few moments, and then turn it back on. Check if this fixes the Instagram crash issue.

Update Your Network Settings

Outdated network settings can also cause app instability. Navigate through Settings > General > Reset > Reset Network Settings on iOS devices or Settings > System > Reset > Reset Wi-Fi, mobile & Bluetooth on Android devices.

VPN/Proxy Services: A Double-Edged Sword

VPNs and proxy services are often used to address privacy concerns or access geo-restricted content. However, they might interfere with Instagram’s functioning. If you’re using such services and experiencing frequent Instagram crashes:

1. Try disconnecting from the VPN/Proxy service temporarily.
2. If Instagram works fine without these services, consider switching to another VPN/Proxy service that doesn’t disrupt the app’s functioning.
3. Alternatively, whitelist Instagram within the VPN/Proxy settings if possible.

Method 3: Updating and Managing the Instagram App

Keeping your Instagram app in tip-top shape is essential, not just for accessing the latest features but also for ensuring stability. Updates are crucial because they often include bug fixes and performance enhancements that can prevent the app from crashing.

Keeping Instagram Up-to-Date

It’s important to regularly check for updates and enable automatic updates for your Instagram app. Here’s how:

Check for Updates

Visit the Google Play Store or iOS App Store regularly to see if a new version of Instagram is available.

Manual Update Steps:

If you prefer to update your apps manually, here are the steps to update your Instagram app:

1. Open your device’s app store.
2. Search for Instagram.
3. Tap on ‘Update’ if available.

Enabling Automatic Updates

Enabling automatic updates is a breeze:

For Android:

• Open Google Play Store.

• Tap on your profile icon.

• Select Settings.

• Select Network Preferences and then Auto-update apps.

• Choose Over Wi-Fi only or Over any network based on your preference.

For iOS:

• Go to Settings.

• Scroll down to the App Store.

• Toggle on App Updates.

When Things Get Sticky: Troubleshooting (Fix Instagram Crashing)

Sometimes, updates alone don’t do the trick, and you need to roll up your sleeves to sort things out. Here are two troubleshooting steps you can take:

Force Stop App

This is like giving your app a quick nap — it can wake up without those pesky issues.

For Android:

1. Go to ‘Settings’ > ‘Apps & notifications’.
2. Find Instagram and tap on it.
3. Hit ‘Force Stop’.

For iOS:

1. Swipe up from the bottom of the screen (or double-click the home button).
2. Find Instagram by swiping left or right and swipe up on the app preview to close it.

Clear Cache

Clearing cache is like decluttering; it refreshes the app without affecting your personal data.

For Android:

1. Under ‘Apps & notifications’, select Instagram.
2. Go to ‘Storage & cache’.
3. Tap ‘Clear Cache’.

For iOS devices, clearing cache isn’t an option per se, but offloading the app can serve a similar purpose:

1. Head over to ‘Settings’ > ‘General’ > ‘iPhone Storage’.
2. Find and select Instagram.
3. Tap ‘Offload App’.

By updating regularly and managing your app effectively with these steps, you’re setting yourself up for a smoother, crash-free Instagram experience. Remember, every smartphone hiccup has a solution — sometimes it’s as simple as hitting that update button or clearing out digital cobwebs with a cache clear-out.

Method 4: Optimizing Smartphone Settings for a Better Instagram Experience

Experiencing Instagram video freezing issues? No worries! We have some troubleshooting steps that can help fix this problem on various devices.

Check for System Updates

The first thing you should do is check if there are any updates available for your device’s operating system. Sometimes, using an outdated OS can cause issues with Instagram videos. Here’s how to do it:

1. Go to your device’s ‘Settings’.
2. Look for the ‘Software Update’ or ‘System Update’ option.
3. If there’s an update available, download and install it.

Enable Mobile Data/Wi-Fi Usage for Instagram

Videos on Instagram require a stable internet connection to play smoothly. Make sure that the following options are enabled for the Instagram app in your device settings:

1. Go to your device’s ‘Settings’.
2. Find and tap on ‘Apps’ or ‘Applications’.
3. Look for ‘Instagram’ in the list and select it.
4. Search for options like ‘Data Usage’, ‘Mobile Data’, or ‘Wi-Fi’.
5. Ensure that these options are turned on for Instagram.

Disable VPN/Proxy Services (Temporarily)

If you’re using VPN or proxy services on your device, they might be causing conflicts with Instagram and leading to app instability. To check if this is the case, try disabling these services temporarily:

For Android users:

1. Go to your device’s ‘Settings’.
2. Tap on ‘Network & Internet‘.
3. Select ‘VPN’.
4. Toggle off any active VPN services.

For iOS users:

1. Navigate to your device’s ‘Settings’.
2. Scroll down and tap on ‘General’.
3. Look for ‘VPN’ and tap on it.
4. Switch off any VPN configurations that are turned on.

Remember, this is just a temporary measure to see if VPN/Proxy services are the cause of the issue.

Manage Necessary App Permissions

Granting Instagram access to essential permissions like camera and microphone can also help prevent video freezing problems. Here’s what you need to do:

1. Go to your device’s ‘Settings’.
2. Find and tap on ‘Apps’ or ‘Applications’.
3. Look for ‘Instagram’ in the list and select it.
4. Check if permissions like ‘Camera’ and ‘Microphone’ are allowed.
5. If not, enable these permissions for Instagram.

Method 5: Troubleshooting Device-related Issues

Let’s tackle those pesky device-related problems that might be causing your Instagram app to act more like a diva than a smooth operator. Whether you’re team Android or an iOS fan, the following tips will help get Instagram back on track.

Addressing Common Crashes on Android and iOS

Instagram, like any other heavy-duty app, can sometimes struggle with various device-related issues. Here’s what to do:

• For Android Devices: If Instagram keeps crashing on your Android device, check how much RAM it’s using. High-end games or memory-hungry apps running in the background can use up resources quickly. Make sure to close unnecessary apps before opening Instagram.
• For iOS Devices: For iPhone users, crashes might be caused by an iOS problem or a conflict with other services. A quick tip? Go to the ‘Battery’ settings and see if Instagram is using more power than usual – this could be a sign of underlying issues.

Optimizing Performance for Instagram

Keep your app running smoothly with these tips:

1. Update Regularly: Keep your operating system up to date with the latest versions. Updates often include important performance improvements.
2. Manage Storage: Clear up space on your phone by deleting unused apps and files. This will not only benefit your phone but also help Instagram.
3. Close Background Apps: While it’s convenient to have multiple apps open at once, some apps can use a lot of resources. Close any unnecessary apps to give Instagram more room to work.

Effective Storage Space and App Permission Management

Taking care of storage and permissions is essential for creating an ideal environment for apps like Instagram to work well.

• Free Up Space: Check your storage settings and consider moving some content to the cloud or an external SD card if your photos are taking up too much space on your phone.
• Check App Permissions:
• Camera & Microphone: These permissions are necessary for Instagram to function properly. Make sure they’re turned on in the app settings.
• Location Services: If you like adding location tags to your posts, make sure Instagram has permission to access your location.

Method 6: Contacting Instagram Support for Advanced Assistance

When you’ve tried every trick in the book to keep Instagram from crashing and it’s still as stubborn as a mule, it’s time to call in the cavalry—Instagram support team. Sure, they’re not riding in on horseback, but they’re your best bet when you’ve got persistent crash problems that just won’t quit.

When to Reach Out to Instagram Support

• Chronic Crashing: If Instagram crashes more often than a toddler learning to walk, and you’ve already performed all the troubleshooting sorcery outlined in previous sections.
• Post-Update Pandemonium: When new updates bring more chaos than calmness to your app experience.
• Feature-Specific Faults: If certain features—be it Stories, Reels, or DMs—are consistently causing crashes.

Best Practices for Contacting Instagram Support

1. Identify Your Issue Clearly: Be as specific as a GPS location when explaining your problem. A detailed description helps the support team zero in on the issue faster.
2. Capture Evidence: Screenshots or screen recordings of the crash can act as Exhibit A when reporting your case—they’re worth a thousand words.
3. Device & App Info is Key: Share your device type, operating system version, and app version. It’s like giving the doctors a full medical history before surgery.
4. Patience is a Virtue: The support team juggles many balls; give them time to catch yours. They’ll reach back with help or further questions.

To contact Instagram support:

1. Tap on your profile picture to go to your profile.
2. Tap the menu (three horizontal lines), then select ‘Settings’.
3. Scroll down to ‘Help’ and tap ‘Report a Problem’.
4. Follow the prompts to describe your issue and submit.

Remember, reaching out to Instagram support team should be reserved for those moments when you feel like you’re up against an unbeatable boss level. For less critical issues, dive into online forums or community resources where fellow users share their battle scars and victories against app glitches.

Method 7: Additional Tips to Maintain a Stable Instagram App

For Android Users

If you’re an Android user experiencing app crashes, try these steps:

1. Check for conflicting apps: Some third-party apps can interfere with Instagram, causing it to crash. Identify these apps and either update or uninstall them.
2. Leave the Beta version: If you’re using the Beta version of Instagram and facing stability issues, consider switching back to the stable release.
3. Manage permissions: Ensure Instagram has all necessary permissions enabled – Camera, Microphone, Storage, and Location.

For iOS Users

iOS users, don’t feel left out! Here are some tips to ensure a more stable Instagram experience:

1. Close background apps: Having too many apps open in the background may cause Instagram to crash. Close unused apps for a smoother experience.
2. Free up storage space: Lack of storage can lead to crashes. Try deleting unused files or moving them to iCloud.
3. Check permissions: Just like Androids, ensure that Instagram has access to necessary resources like Camera, Microphone, Photos, and Videos.

Regardless of your device type, one crucial step is keeping your operating system updated. An outdated operating system may not be compatible with recent versions of Instagram, leading to potential instability and crashes.

To keep your device’s OS up-to-date:

• For Android: Go to Settings > About Phone > System updates
• For iOS: Navigate to Settings > General > Software Update

If an update is available, be sure not to ignore it! An OS update not only comes with new features but also bug fixes that improve app stability.

Conclusion

Battling with Instagram crashes can be a real test of patience, but armed with the 11 methods shared here, you’re now equipped to fix Instagram crashing in 2024. Remember, technology is a bit like a wild beast—unpredictable but not untamable. Each step provided aims to tame that beast, ensuring your digital social life stays uninterrupted.

• Stay curious and keep learning; new solutions often surface in the most collaborative spaces.
• Share your experiences; your unique insights could be the lifeline someone else needs.
• Keep experimenting with fixes; sometimes the most unconventional method does the trick.

As Instagram continues to evolve, so will its quirks and crashes. Stay vigilant, stay updated, and most importantly, keep connecting. The world of Instagram awaits your uninterrupted exploration.